Customer Service
If there is a problem with your order upon delivery, or if for any reason you are not completely satisfied with your selection, please call Jayla Body Products Customer Care at 813-350-0402 or email and you will receive prompt assistance. Our customer care office hours are Monday through Friday 10am – 4pm Eastern Standard Time
Return Policy
If for any reason you are not completely satisfied with your purchase or your product is damaged, please call customer service at 813-350-0402. Please do not ship items without first contacting us. If approved, Jayla Body Products will credit returns of unused products only. All returns must be postmarked within 5 days of receipt. A credit will be applied to your credit card, to your next purchase, or in the form of replacement products.
Privacy
We respect and protect your right to privacy. We do not sell or share any of the information you provide to us. All information collected on this site is used for the sole purpose of processing and fulfilling orders. Security The security of your information is very important to us. We use 128-bit Secure Sockets Layer (SSL) technology to protect your online order information. SSL encrypts the information you provide to us during order processing and creates a secure connection for transmitting that information to our server. Once you enter the checkout page, your computer will begin communicating with our server in secure mode. Depending on your browser, you can tell you are in secure mode when you see a closed padlock (Microsoft Internet Explorer, AOL, Netscape Communicator) or a solid key (Netscape Communicator) in the lower section of the browser window.
Ordering On Line
Ordering online is safe, simple and secure. Simply place the item into the cart and proceed to the checkout. The cart will guide you through the steps. If you have any problems, please do not hesitate to contact us.
If you do not feel comfortable placing your order online, please give us a call at 813-350-0402.
Backorders
If an item you order is currently out of stock, we will contact you via email. Shipping: We provide standard shipping via our choice of USPS, UPS. Rush orders are possible at an additional fee. Sales Tax Orders from Florida will be charged Florida's sales tax at a rate of 7%.
Shelf Life
Although our products are made using natural ingredients, a product's average shelf life is three years unopened and 8 to 12 months from the time you open your product. You may extend the life of your products by storing them in their closed containers in a cool, dry, and dark place. Also, avoid letting water into a product's container when using it in shower, tub or sink. Handmade Disclosure: At Jayla Body Products, we are proud that all our products are handmade, which we believe makes each product a natural, unique gift. We hope you will be consistently satisfied with the products you receive.
Medical Disclaimer
The Contents of this website are for informational purposes only. The content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Always consult your doctor if you are pregnant, lactating, or have any other health conditions before applying these products. Keep out of eyes & mucous membranes. All of our products should be used with the same care and caution as any other bath or household product that you use. Jayla Body Products assumes no liability for claims arising from the misuse of our products. Amendment of Terms We reserve the right to amend these Terms of Use from time to time. When we change these Terms of Use we will post those changes here. We encourage you to visit this section of our Site regularly in order to remain informed of any changes. Any such amendment will be effective once the revised terms have been posted on the Site.
